Get advice on building and designing signup forms that convert.
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I’m working on collecting more phone numbers from existing email subscribers and would like to enable a pop-up on my website targeting email subscribers not signed up for texts. I would also like to include a Tap to Text form in email campaigns. In the “Guide to Collecting SMS Consent, “ the article mentions using Click to Text form in emails and on mobile, but in the Forms Gallery, I only see 2-Tap for SMS forms. Are 2-Tap for SMS and Click to Text two different types of forms? If so, what’s the difference? Guide to Collecting SMS Consent
Hi all,Wanted to run a few A/B tests on various pages with different types of popup offer, to see what content works best on blog vs. product page.We’ve had a few site speed issues recently and our dev suggested that it might be due to the Klaviyo tech in the background used to generate different versions of pop-ups.Has anyone had anything similar like this occur and if so how did you fix it? Cheers
“Notify Me...” is functioning as a link to the right of the CART button.When I add the trigger code (below) to the product liquid file - to position in a better place -it’s displaying the link on SOME items with inventory as a dead button. <a class="klaviyo-bis-trigger" href="#">Notify Me When Available</a>Any ideas?
Hello! I am new to Klaviyo and have set up my first pop up on my Wordpress site. After testing several pop up styles, it seems they all show up under the header. I have tried shrinking my site header, but it makes no difference. I have contacted both chat and support and have waited 4 days with no response. help needed!
Hey there :) There’s two issues appearing although forms seem to be successfully installed on the website. Pop-up isn’t appearing on the website. I’ve gone through the troubleshooting article although everything seems to be integrated correctly and conditions and triggers are set accordly. There’s two embedded forms which aren’t appearing on the website on the homepage and footer. Please see the link below. I have added code in custom html but it not visible on frontend > https://prnt.sc/IcWRyBGmCMAa Also I've added it in footer although its only visible on customization sometimes not on frontend > https://prnt.sc/HQNkZkGJ0v4R Please help!
My forms are malfunctioning. We’re running a huge annual sale, and it’s already got over 400 sign ups but only 89 are on our email list, and just over 100 are on our SMS list (which is strange because you have to submit an email to even get to the sms form). Where have they gone, and how do I get them their codes???
Hi I am new to klaviyo. I have created a signup form in Klaviyo and I am trying to access the form fields using a php script simply called process.php. The question is how do I access, for example, when the user enters their age in the signup form, the value from process.php? Any help will be appreciated. Thanks. P.S. The GDPR_ePR and other privacy acts require the user being over a certain age.
Hi, I have seen a response about this before, but for some reason, I don’t seem to find the solution now. I have a flyout form on my site which is working fine, and customers subscribing from there are added to my klaviyo list, but customers subscribing on the footer form on another one I have at the centre of the home page, are added to the list but are no receiving the subscribe discount information. I think the only thing missing, is adding the snipped code, but I don't know exactly where. Could someone please point out me in the right direction?Thank you so much!
Need help with this urgently. The rest of the options in the column keep getting blocked by the section. I attached a pic below to show what I mean. As you can see, I’m trying to select the Go To URL option but it won’t even show it. Please let me know how to fix this! Thank you!
I have two Klaviyo sign up forms on my website, one as a popup and one embedded on the contact me page. I have double opt-in set up. When I submit a test sign up, no confirmation message is sent. Both forms render on the website as expected, and submissions are recorded on the forms’ analytics, but no confirmation email is being sent. What could be going wrong?
I have various questions actually1. I think the emails are showing up on Klaviyo when people submit the form but only under Profiles. They are not showing on Newsletter List and therefore, can't receive welcome emails 2. I tested the welcome emails with my emails but adding manually to newsletter. I received the email but it's going to spam. The Klaviyo accounts is new. I use Gmail and have been hearing about people having issue with deliverability to Gmail addresses, could this be the issue?
Hello Community,we would like to change the fonts in our sign up forms and E-Mail Templates. In our Shop we are using a Adobe Font. Is it possible to integrate a font into Templates an Sign Up Forms which isn't already integrated into Klaviyo?Thanks for your support!Christiane Reppe
Hello, I have created a form on website to send free samples to my customers. It has Address field but I do not see the addresses coming into preview list. I tried troubleshooting but the option in Form Button settings to specify which list to add the addresses to, is not showing. See screenshot below. Rather new to Klaviyo...pls help. Thx
Hi so I’ve been using a pop up for a while now and everything was fine. I decided to check it and noticed that it stopped showing from 9th march onwards. I went back though and figured out that that was the day that I installed klarna on site messaging on my website. Other than that, I cant see how anything else i did that day would have affected my pop up. Do you think that it is klarna that is stopping my pop up? Is there a way around this? Thanks
I’m adding a signup form to my site, but only want it to show for customers who aren’t tagged with a certain value - therefore I'm using a Custom Trigger, which all works fine. However, I wanted to understand if it’s possible to still set the Frequency value in Klaviyo, or how I could set this locally if needed. Basically, I don’t want to show the form again for a couple of days after someone has closed or submitted it.
I’m trying to embed some sign up forms on product pages on my shopify website but nothing is showing up when I add the code into the product page. My global pop up form is working fine and the app settings are integrated etc. any ideas? thanks - Will https://cedarspringrecreation.com/
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