Signup Forms

Get advice on building and designing signup forms that convert.

  • 670 Topics
  • 1,905 Replies
Dov
Dov
solved this question

Webflow/Klaviyo signup form integration

Hi @Aviva Mael,Thank you for sharing your question with the Klaviyo Community.The simplest solution is to embed a Klaviyo sign-up form on th...
  • 0
  • 2
shoshana.antunes
Rank
shoshana.antunes
started this topic

How to change the list that your Klaviyo form is pointed to

Signup forms are an extremely useful tool when creating an on-site experience for your customers! You’ve worked hard to design the perfect f...
  • 6
  • 7
ashley_mcdermott
Rank
ashley_mcdermott
started this topic

How can I add an embedded form to a page on my Shopify Store?

To add a Klaviyo embedded form to your Shopify website, head to your store’s Pages (e.g., YOUR-STORE.myshopify.com/admin/pages). Then, selec...
  • 2
  • 24

670 Topics

S
Contributor I
StephlittlesContributor I
asked in Signup Forms

Adding someone to a segment based on sign-up source

Hey all. This might be really obvious or impossible, I’m not sure. But, what I’m trying to do is segment people who sign up to our main mailing list by sign-up source. I’ve set up an embedded sign-up form and want to be able to tag/segment the people who use that particular form. Anyone know if this is possible? Thank you!

1
Spark Bridge Digital LLC
Partner - Gold
1 year ago
H
Contributor I
himanshunarwaniContributor I
asked in Signup Forms

How do you sync a custom built signup form to Klaviyo?

My website is custom created and hence the subscribe pop up coming on it is also custom made now, how can I sync that pop up form with Klaviyo to get subscribers and to also trigger flows?how can I sync pop up form on my website with klaviyo?

3
David To
Community Manager
1 year ago
A
Contributor I
alexlopezContributor I
asked in Signup Forms

How to change position of newsletter checkout checkbox

Please Help, I need to move the Klaviyo’s Subscribe contacts at checkout checkbox position right after the email field.  

1
David To
Community Manager
1 year ago
A
Contributor I
anjali3rdeContributor I
asked in Signup Forms

Add to subscription for collections pages to

Hello Klaviyo community I need to add to the subscribtion for follow the journey button but it will goes to email address with a tag of a brand name I need to use klaviyo for that also for auto mate email user can add to subscribe from follow the journey from 2 different brands from the same email addressif they already in the suscriber list then we will show a message like you email is already capturedproduct name should be a link so user can go to the product page from the vendor page on the collection page under each brand we need to show some description , ex- agrain does have that but it won't show in the collections

3
David To
Community Manager
1 year ago
M
Contributor I
maybuckContributor I
asked in Signup Forms

Does Klaviyo support multi-step signup forms?

I have an app where I want to collect an email address in one embedded Klaviyo form in a popup window and immediately load a 2nd Klaviyo form to collect an optional phone number and update the contact record created from the 1st form (possibly by using a hidden field to store the email ID).  Is this functionality possible with Klaviyo using custom javascript event listeners?  

2
T
Klaviyo Employee
1 year ago
C
Contributor I
CleoHContributor I
asked in Signup Forms

Pop up with offer - unique code?

Hoping that someone could point me in the right direction, I can’t seem to find a guide on this. With our pop up window, I would like to create a pop up window which offers people who sign up a $10 off code. However, I would like the code to be sent to them via email after they have entered their email address, and I would like the code to be unique to each person. Is this possible?

3
alex.hong
1 year ago
K
Contributor I
klittContributor I
asked in Signup Forms

Inquiry Form on Product Page

For specific products in Shopify, I’d like to not show any pricing and/or availability information and only show a button “INQUIRE”.  This should then get a customer to see a pop-up form, add his/her information and then be put on a specific list. I tried playing with the Back In Stock flow, but that requires inventory level < 1, which isn’t the case (I see can be changed slightly but might be a little bit too technical.) Is the best way to:Create pop-up form “INQUIRY” paste form info in Shopify product template specific for this type of product (change necessary section/template) create form to only be shown on URL containing “#inquiry” and have the button re-direct when pressed to [product url page the customer is viewing]#inquiryIs this the best way to do it or is there an easier way that might work better?  Thanks!

1
Dov
1 year ago
H
Contributor I
hannahContributor I
asked in Signup Forms

How to embed a sign up form in Woocommerce

Hello, How can I embedded the sign-up form in Woocommerce footer? I’ve read so many articles on the forum but could not find the answer. The screenshot shows that I embedded the html code to the footer. But it did not appear after publishing. Is there a way to add this code in the theme or somehow make it work? Appreciate your insight.   

4
David To
Community Manager
1 year ago
N
Contributor I
neildContributor I
asked in Signup Forms

Storing address from a sign-up form

I’ve a sign-up form that is looking to map a text input for address fields and store them in a profile. I’m using: Address 1, Address 2, City, Zip but these properties don’t seem to actually update in Klaviyo.  I notice that these are actually Klaviyo properties and have tried with and without $.Does anyone have any tips to what might be going wrong here?The form is embedded in Shopify.  

1
Dov
1 year ago
S
Contributor I
StinkyLockersContributor I
asked in Signup Forms

Signup Form won't delete or go to draft mode

For what reason might I not be able to delete a popup form that I have created? I click on it and select "Delete" but it just freezes.  I exit and edit and try and put to draft but it won't change.FYI I clones the only other popup form and change the parameter to be an exit popup. The original is after 8 second page load. Original form has been working great. No issues. Both are live and sometimes can come up simultaneously. Can that be avoided?Thoughts?James Update: I have logged out and logged in again, cleared my cache and tried again with success. However, if anyone can let me know if there is a way to avoid two popups coming up at once?

1
E
Klaviyo Employee
1 year ago
B
Contributor IV
brendonbrownContributor IV
asked in Signup Forms

Redirecting subscribers to a download link

I like to give my email subscribers access to all available free download links.I have dozens of blog posts on my Shopify site offering a specific free download after email subscription. After someone subscribes I have buttons in my success message for all existing downloads (links to Shopify uploads).This is a low maintenance approach that has the disadvantage that the desired download is not at top of the list after the user subscribes, and buttons are painful to design in Forms.I’d like to separate this workflow, and, rather, create a form for each download, with a button to the download on the success page, with an All downloads link to a page with … all downloads. The problem now is that this would be an open page - I’d like to validate these by Klaviyo email subscription. Ideas?

1
Dov
1 year ago
A
Contributor I
andynContributor I
asked in Signup Forms

Is there a way to validate the zip code for a signup form?

Hello, newbie here and I have created my first form and I’m in the process of testing it - so far so good.My question is - is there a way to add additional element validation? For instance a postal / zip code validation, enforcing a minimum number of characters. Thanks, Andy

1
Dov
1 year ago
T
Contributor I
twiggpuzzlesContributor I
asked in Signup Forms

Sign up form on Shopify only appearing now and then?

Hi there,I am having a problem with my Klaviyo sign up form.Sometimes it is appearing and sometimes not?Some people and can see it and others not?Please can you help me sort this out.I have a shopify theme - Launch?

3
Dov
1 year ago
M
Contributor I
Marleen P.Contributor I
asked in Signup Forms

Signup form is prefilled with an unknown email address

Hi,in one of our integrated signup forms the e-mail address field is pre-filled with a random address, see screenshot. This only happens in Google Chrome and Firefox browser, also not in the incognito mode. Does this happen to anyone else? How can I fix this?Thanks in advance, Marleen 

4
alex.hong
1 year ago
D
Contributor I
delonghuangContributor I
asked in Signup Forms

Sign up form closing after clicking outside of the form

Hi, when the signup form pops up, even if I don't click the X mark and I click on any other spaces on the website, the singup form will disappear, how could I fix this? www.minidrago.com10 secs later it will pop up. I noticed this Klaviyo website sign in form is also like this. It is annoying. Thanks

3
marissanunez
1 year ago
M
Contributor II
mcohen33Contributor II
asked in Signup Forms

klaviyo form error "Cannot read property 'appendChild' of null

I'm having some issues with a signup form displaying on some page loads but not on others. The issue happens at https://savvyandsorted.com/pages/warranty When the form doesn't load it returns the following console error Is anyone able to shed some light on why this may be the case and how i can resolve it?

3
M
Contributor II
1 year ago
MikeH
Problem Solver II
MikeHProblem Solver II
asked in Signup Forms

How can we track subscribers from paid ads?

We have a client who has a subscirbe form on their website but they want to run ads and have requested a second identical subscribe page just to track the leads that come from those ads.  Is there a easier way to track where subsribers come from using just one subscribe form/page?  

4
David To
Community Manager
1 year ago
J
Contributor I
JjhayiContributor I
asked in Signup Forms

Using exit intent for a pop-up form on mobile

Hi there!I have a question about the use of exit pop-ups on mobiles. I know that on desktop they’re triggered by the cursor behavior, right?I have read in this article https://www.klaviyo.com/blog/exit-popups that we could use the scroll up as a trigger. But how can I add this in my klaviyo signup forms? The option “ Show when visitor is exiting the page “ already do this for me?Thank you very much!

7
W
Contributor I
1 year ago
J
Contributor I
JamesWMWContributor I
asked in Signup Forms

Opt-In Page - Preferences link missing

Hi, I’m hoping you can help with this one - I have an issue with the Opt-In Confirmed pages.What’s happening is that when a user clicks the confirm link in the Email Confirmation and opens the Opt-In Confirmed page for the first time, the Review your email preferences link displays below the text (this is working correctly)However, if the user refreshes the page, or clicks on the confirm link in the email again, the Review your email preferences link is missing.  This is an issue as the text above the link currently says:Thanks for confirming your email address! If you'd like to change your subscription, you can update your preferences with the link below.but the preferences link doesn’t consistently show. Is this expected behaviour (in which case we will update the text on the confirmation page) or should the preferences link be showing at all times? Thanks

3
Y
Active Contributor I
1 month ago
B
Contributor IV
Bonza Dog TreatsContributor IV
asked in Signup Forms

Problem with Embedding Sign up Form & Stats Accuracy

I have a Shopify website which is integrated. I’ve created a new lead magnet and am having a couple of problems. I’ve created a pop up - the stats show sign ups but the numbers aren’t correct when looking at my list - if someone doesn’t complete double opt in, do the stats still show that them as having completed the action?   I cloned the popup to make an embedded form for a page. I have copied the code and added it to the HTML for my page but the form isn’t showing. Appreciate any help, thank you

2
B
Contributor IV
1 year ago
C
Contributor I
CarlAsuncionContributor I
asked in Signup Forms

Email Newsletter Opt In Confirmation

Hi Team, I’m new in the community. Thank you for welcoming me in advance.Just wanna ask some questions as I am pretty new to the system.1. Is there any way to create a signup form (Pop-up) and after the customer inputs their email they will receive a confirmation to verify if they want to opt in. Is there a way to not have this verification? I felt like it’s an extra step for the customer or is it necessary? I think it’s a way to know if the customer’s email is active or the customer is active with their email is that correct?2. How can I customised that email from question no. 1 so that I can send a discount code for new customers without manually sending the emails every time? Thank you and sorry for noob questions Team!

4
Bobi N.
Partner - Platinum
1 year ago
A
Contributor I
Aviva MaelContributor I
asked in Signup Forms

Webflow/Klaviyo signup form integration

I want to add a signup form to an existing Webflow page that adds users to a list in Klaviyo. Do I need to embed a Klaviyo signup form on the Webflow page or can I have a Webflow form call Klaviyo in Javascript and just POST the user’s contact information to Klaviyo somehow? 

2
S
Contributor I
1 year ago
D
Active Contributor I
David B.Active Contributor I
asked in Signup Forms

Will the Shopify lodash package be fixed?

Klavyio JS libraries include package lodash 4.17.20 which have Vulnerabilitieshttps://snyk.io/vuln/npm:lodash?lh=4.17.20&utm_source=lighthouse&utm_medium=ref&utm_campaign=audit  When this will be fixed?

7
jallain
Klaviyo Employee
1 year ago
J
Contributor II
JaSnContributor II
asked in Signup Forms

Double opt-in stopped working

I just started setting up my account and testing the first signup form. Everything was fine and double opt-in emails started arriving into my inbox. Some time later this stopped working. I checked that my list still has double opt-in enabled, and that the emails are not ending up in the spam folder. They just stopped coming out. The only thing I can think of is that I edited the template for double opt-in but the only thing I changed was the text label. Any clues on where to look for solutions?

4
J
Contributor II
1 year ago
C
Contributor I
CoverandQuillContributor I
asked in Signup Forms

Dimming the Background of a Flyout Signup Form

I have created a flyout pop up I like. Is there a setting somewhere that allows the back homepage to go dim so that the fly out sign up jumps out more? Makes it more visible? I’ve seen other pop ups where the homescreen gets dim, and I’d love to have that look.Thanks!!www.coverandquill.com 

4
alex.hong
1 year ago

Most helpful members this week

Terms & ConditionsCookie settings

Links & Resources

Platforms

Partners

Useful Things

About

  • Terms and Privacy
    © 2022 Klaviyo All rights reserved. Klaviyo and the Klaviyo logo are trademarks or registered trademarks of Klaviyo, Inc. or its affiliates.