Get advice on building and designing signup forms that convert.
- 625 Topics
- 1,772 Replies
Hello All,I am newer in Klaviyo. I need to show a newsletter form in shopify, which accept email id and save the email ID to klaviyo first and then it should sync to shopify. I also need to prevent users to add duplicate email id on sign up form, if they add existing email id, it should show a message like “Email id already exists.”.Can someone help me to achieve this?
I want visitors to my site, who are arriving from another referring site, to be welcomed with a signup form or pop-up welcome mat, that acknowledges the referring site, to give the shopper a more seamless experience and reassure them that they ‘have come to the right place’. Is this possible to do with Klaviyo signup forms, or some other way? The referral will have UTM’s so those could be the triggers for the personalized messaging.
Hi!I’ve created a Sign Up sheet with Custom Property Fields and added a dynamic tag to my template. I can’t find any articles on how to remove the [ selection ] around the selected field. These are my settings that I have currently: The above photo is what is sending through email Thank you so much for any guidance on this!Christine
Hi so ive put an exit pop up on my checkout and cart pages to entice people with 10% off if they checkout now. on my cart page everything is great and working. however on my checkout page it just does not seem to want to play ball. I’ve done exactly the same thing with both, ive used exit intent for urls containing /cart* and /checkout*. ive tried to add both urls to one pop up and even tried them as separate pop ups. cart always works (yay!) checkout never works (boo!). I’m stumped, is it that klayvio cant access the checkout page or something like this?
Hi everyone, I’ve designed a pop-up form on Klaviyo as per below (screen shoot is desktop version)designed pop-up on desktop (klaviyo editor)here’s the mobile version:designed pop-up on mobile (klaviyo editor)However, here’s what is looks like on my website:actual pop-up on my websiteHas someone an idea about what I’ve missed here? Thank you
Hello, I added a second step to my pop up form, When I am editing. my pop up form, the phone number input field appears. When I test it, the input field is not appearing. I have added a text input field to obtain ‘First Name’ and it appears but the phone number input does not appear on the live form.
Hey,Is it possibly to create a pop up where the teaser shows on every page of the website, but only after the user has visited a certain page?For context, we want the teaser to show for every user, but only after they’ve spent at least 8 seconds on a product page.We currently have it set to only show on page URLs containing “/products/”, but because of this the teaser doesn’t show on the categories or home page if the user goes back to continue browsing different products.
Hello, I created a sign up form for my site. I ‘’tell’’ her to send the new subscibers who used the form in my list ‘’ New Subscibers’’. Everything is fine and works but the people don’t appear in my list. I double checked all the settings and everything seems to be right. I tested also the form and entered a email in it. She works fine, in Analytics I can see my test but there are 0 members in list ‘’New Subscibers” .I am a beginner in Email Marketing so please please someone help me.
Hi, i don´t know why my Sign up form (popup) is not showing up on shopify store.I made the integration ok and publish the form. Do i have to do something else?I have an 2.0 store so i didn´t put de sniped code in the theme liquid. i just activate the integration in the theme settings. Thanks!
Hello,I created a discount before exit popup but when closing the popup a sticky bar remains at the bottom of the page ( on mobile) which has completely different colors/offers then my original. I Just can’t figure out where in the overview you would edit this part. Thanks for any help.
I had followed the installation instruction and paste the relevant codes in my website.When I load the page for the first time, the form will appear. However, when I refresh the page, the form will no longer load. Anyone has any idea why?Here is my development server: https://dev.eversince.club
Hi!I have a simple question I can’t solve:I have created a pop-up form with a 10% code if the user signs with his email adress. But there are couple things that doesn’t work as expected:When the user indicates the email, the code automatically appears in the popup form (it is not sent by email, so if you don’t copy paste it, you lose it) The user receives an email asking for confirming the suscription, but not with the discount code. How could I change the settings so when suscribing an email you just receive an email (without confirmation requirement) giving you the welcome and indicating there (not before) your discount code?Thank you very much for your time reading this!All the bestGermán
We have a popup signup form on our website and a button has appeared on the homepage which links to this form. We would like this removed however there does not seem to be a setting to remove this?Does anyone know how this can be removed? Image showing popup form button to be removed.
Hi, I am driving myself nuts trying to figure this out…I have built a landing page to my existing shopify store for my new business to collect emails. In the landing page I have a button that requires a webpage for a link.I thought I would be able to create a pop-up and add the link but Klaviyo only gives a code.I have no idea where this code should go in my back end of shopify. I have followed the Klaviyo instructions to add a button but it doesn't work. It shows as a tin basic button and doesn't link to the pop up.is there anyway to place the pop link where the webpage is required?Or is there a simpler way of doing this? it seems really over complicated?
Hi, I have a quiz visitors for site visitors. How do I sync the email signups from my WooCommerce site with Klaviyo?If it matters, the quiz is in Quiz Cat by Fat Cat https://wordpress.org/plugins/quiz-cat/I recently learned about Octane AI, but its for Shopify. Is there something similar for Woo?Thanks, Karen
Hi community! I’d be happy if someone can help me with a doubt related to pop-ups in Klaviyo. I ran an A/B testing to see if my exit-intent pop-up with an image was more effective than the version just with text. The experiment was active for almost a month (around 25 days), but Klavyio says the results are not statistically significant: Do you know how much time is need for the results to be conclusive? Or is more related to the traffic on my website? I’m having trouble understanding the results.
Hello, I have added a teaser to my website sign up forms and I am just wondering is there a way we can test their success? I know we can do an A/B test using a teaser and not using a teaser but is there a way of checking how many users signed up from clicking on the teaser rather than directly from the pop up?Any information would be greatly appreciated, Thank you!
I”m trying to set up my email campaign and am wasting a lot of time because things aren’t working. I’ve just tried to create a very basic sign up form, because the one with the discount code isn’t working, and the Create Form button doesn’t work.Support link doesn’t work.Codes don’t work. Is it me, or is it Klaviyo?
Subscribe for coupon, just says [insert code]. How do I get it to create a unique code for each customer?
I’ve created my first sign up form. The customer enters their email and receives a unique code. But the unique code is not working. It just says [insert code]. What am I missing?Thank you in advance for any advice.
I have an issue where my ‘Profiles’ list can access the discount code on my ‘Subscribe for coupon’ popup. I do not want this to happen at all, I want new subscribers to access the coupon code. Is there a way to have an error message ‘Already subscribed’ or something similar for those who are already on the ‘profiles’ list? I have attached my targeting.
Hi there, Klaviyo Community!With the summer season approaching, we thought it would be a good time to get some questions in and talk about how to improve your relationships with customers through signup forms!For this AMA, we wanted to focus on utilizing tools like signup forms to help build your relationships with customers. This is the perfect time to get all your questions in and hear from our Product Manager of signup forms, @udayko to help sharpen your skills! To learn more and grow your Signup Form knowledge this summer, submit your questions on this form by 5:00pm EST on Monday, June 6, 2022 before it closes! Be sure to subscribe and check back on this post on Monday, June 13, 2022 to see what other Community members are asking, and what @udayko recommends!
So, I think the new form teaser feature is great. I finally got use it with a client who is not a fan of popups but wanted to at least try them out, so this was a good compromise. I did some testing in incognito mode, and it seems like a few times that the popup would open on scroll, instead of a click. It’s not very consistent, and i’d say 80% of the time it works as expected. Are there any settings or issues that might be the cause or anything?Thanks!
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