+1
Hello Everyone,
I have been facing some issue related to pop-up. I setup pop up for my site and it’s going well on PC’s but on mobiles it’s not showing up, neither pop-up nor pop-up teaser. what could be the issue?
It would be great if anyone would help me.
Thank you!
Best answer by thepowerofcopy
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+11
Hello Everyone,
I have been facing some issue related to pop-up. I setup pop up for my site and it’s going well on PC’s but on mobiles it’s not showing up, neither pop-up nor pop-up teaser. what could be the issue?
It would be great if anyone would help me.
Thank you!
Hello
Did you check the targeting & Behavior settings? Inside of it, there is an option for which devices to show the pop-up. Choose Desktop and Mobile. (See image.)
Note: You should use incognito tab if you want to test it.
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