We have a popup signup form on our website that should appear after 30 seconds or when the user attempts to leave the page.
However, this doesn’t seem to be working for us consistently. We have tested it on multiple accounts on Chrome and with incognito mode, and very rarely will it pop-up after 30 seconds. Sometimes it will popup after a few minutes, sometimes it will never appear. The “leave the page” feature also only works sometimes too, even after waiting a minute or so.
Is there anything I’m missing from the settings or is this working as intended?
Thanks in advance.
Best answer by elisegainesView original