It would be very nice if you would share your opinions or workflow concerning the double opt in.
We collect new subscribers via a Klaviyo Signup (GDPR Conformity not enabled on that Popup in order to get a cleaner look. But we have a seperate Popup for cookies and tracking consent.) We have a double Optin where the profiles are added into a marketing list only once they confirm, that they want to receive marketing emails. When those profiles unsubscribe, they get suppressed as expected.
My concern is now, what if someone claims to not have confirmed to receive marketing emails? I have no consent details like time of consent, IP adress and so on like I had in mailchimp before.
How do you handle such cases? How can i proof consent without to enable GDPR conformity?
Best regards, Frank
Best answer by David ToView original