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The Pop-up is not showing on my Shopify Plus store

  • 21 April 2022
  • 1 reply
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Hi 

 

Why the pop up is not working on my Shopify plus store? Like it shows well on store.brand.com, but not showing on au.brand.com, uk.brand.com, etc.

 

 

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Best answer by alex.hong 22 April 2022, 05:53

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Userlevel 6
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Hi there @Charlene,

Thanks for posting to the Community.

As initial guidance and troubleshooting, do you mind going through these two community posts to see if the situation and setup is similar to yours? Paying attention to when and where the popup form should appear? 

 

Thanks!

Alex

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