Thanks for your time today! I was still a little confused about the contact card in the SMS welcome flow so I had a little look in to how to set it up and it looks as though its not offered in AU or NZ?
“Because virtual contact cards convert a message from SMS to MMS, they can only be sent to recipients using United States or Canadian phone numbers. Virtual contact cards will be removed from messages sent to United Kingdom, Australian, and New Zealand numbers, which can only receive SMS messages from your account.”
I read that in this article: https://help.klaviyo.com/hc/en-us/articles/8458786130331
If this is correct, should we just remove that step from our welcome flow?
Thanks for your help!
Best answer by David ToView original