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Unable to verify business-rejected toll free number verification

  • July 28, 2024
  • 1 reply
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toll free number rejected 6 times due to inability to verify my business.  I have FOLLOWED AND REVIEWED THE TROUBLE SHOOTING SUGGESTIONS!  I HAVE CONTACTED SUPPORT ABOUT THE BUSINESS VERIFICATION ISSUE AND NO RESOLUTION.

My Llc has been in existence for 14 years. I use a Regus office space for my business too and that office space has beenpresent in my community for at least 10 years. my website is active.  I have changed my email 4 times and each time it contains my website domain. I was assigned 1-800 or 1-833 via the application process.  I used the incognito browser to resubmit the applications too.

 

Now What!?

Best answer by Taylor Tarpley

Hi there @stroy group

 

So sorry to hear you’ve been having frustrating issues getting signed up for SMS sending! 

 

I see that you were still active in an ongoing Support conversation regarding this and that on Wednesday you a team member shared that your issue was due to an error related to an internal compliance check. However, our support team member was able to rectify the issue and is now waiting on you to confirm if this last attempt was successful.

 

Hope this resolves quickly! 

-Taylor 

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Taylor Tarpley
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  • August 2, 2024

Hi there @stroy group

 

So sorry to hear you’ve been having frustrating issues getting signed up for SMS sending! 

 

I see that you were still active in an ongoing Support conversation regarding this and that on Wednesday you a team member shared that your issue was due to an error related to an internal compliance check. However, our support team member was able to rectify the issue and is now waiting on you to confirm if this last attempt was successful.

 

Hope this resolves quickly! 

-Taylor