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Images not pulling through correctly on Outlook desktop app


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We are having issues with images not aligning correctly when a test email is sent to an Outlook desktop app (as used by most workplaces). The images are to size (600px wide), and they work fine on Outlook in a web browser and on a phone.

The text also aligns to the left, but when I am editing the email I have centred aligned this.

Any suggestions or when this will be fixed? We do not have this issue with Mailchimp.

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2 replies

stephen.trumble
Community Manager
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Hey @Sleigh1985 

Thanks for reaching out for help with this.

We actually have a number of community post on how outlook renders emails.  Check these out:

Hope these resources help!


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  • Author
  • Contributor I
  • 2 replies
  • December 12, 2023

Hey @stephen.trumble , thanks for your reply. But I would like to know if this issue has been resolved with Outlook app? No other email service provider (ie mailchimp) has this issue