I’ve been using InfusionSoft, ActiveCampaign and a few other email softwares before, and tags have always been a great way to segment users.
Am I correct in understanding that Klavyio doesn’t do this, but uses “custom properties” for this?
If that’s the case, isn’t this a complicated workaround for something most other services do out of the box?
Best answer by Spark Bridge Digital LLC
@OliverM Hey! To expand on David’s comment - you can drop in an ‘Update Profile Property’ node into the flow. There you can tell it to create/update/remove that custom profile property you’d like to set. For example, setting a profile property called ‘Follow-Up Needed’ = TRUE as a way to filter that into a segment of users you’d like to follow-up with personally.
Hope that helps but let me know if you have any other questions!
Yes, you are correct in your understanding of tags vs. custom properties. But what is not available out of the box? Whether you call a property a tag or a tag a property, either way, it’s available out of the box.
@OliverM Hey! To expand on David’s comment - you can drop in an ‘Update Profile Property’ node into the flow. There you can tell it to create/update/remove that custom profile property you’d like to set. For example, setting a profile property called ‘Follow-Up Needed’ = TRUE as a way to filter that into a segment of users you’d like to follow-up with personally.
Hope that helps but let me know if you have any other questions!