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Why am i getting a404 error when exiting a full page form?


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I just set up a new signup page/form and when you click the X to exit the form it goes to a 404 page instead of the hompage of the site. How do I fix??’’

 

https://drift-west.com/freeedprint

Best answer by Taylor Tarpley

Hi there @suzanncrist

 

Welcome to the Community! Happy to help! 

 

Do you mind testing your form again to see if you still get the 404 error? I tested your form on your website and it successfully took me back to your site! 

 

As you’re using a full page form, the possible issue could be misspelling or typo on the URL you wanted the form to display. I’d navigate to the ‘Targeting and Behaviors’ section of your form to make sure the URL is correct, leading to a real website page. 

 

Hope this helps!

-Taylor 

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Taylor Tarpley
Community Manager
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  • Community Manager
  • 2148 replies
  • Answer
  • January 10, 2024

Hi there @suzanncrist

 

Welcome to the Community! Happy to help! 

 

Do you mind testing your form again to see if you still get the 404 error? I tested your form on your website and it successfully took me back to your site! 

 

As you’re using a full page form, the possible issue could be misspelling or typo on the URL you wanted the form to display. I’d navigate to the ‘Targeting and Behaviors’ section of your form to make sure the URL is correct, leading to a real website page. 

 

Hope this helps!

-Taylor 


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  • Author
  • Contributor I
  • 1 reply
  • January 10, 2024

Thanks! I figured out what was wrong and fixed it! Thank you so much.