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URGENT HELP NEEDED.

  • February 1, 2024
  • 1 reply
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Hello There.

We are encountering an issue. With our email flows, when we are sending out emails with an abandoned cart or a product link, it automatically changed the price to £138, even though on Klaviyo, and Shopify it is listed at £70. £70 for 1 Polo Shirt and now, £138 for 1 Polo Shirt.

We need help urgently, does anyone know why this is the case?

Hope to hear from someone soon.

Best answer by stephen.trumble

Hey @Houldsworth of Cheltenham 

Welcome to the Klaviyo Community!

I was able to see that you spoke to one of our support team members, but just wanted to follow up to make sure you got the help you needed? 

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stephen.trumble
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  • 1518 replies
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  • February 1, 2024

Hey @Houldsworth of Cheltenham 

Welcome to the Klaviyo Community!

I was able to see that you spoke to one of our support team members, but just wanted to follow up to make sure you got the help you needed?