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Preferences Template Auto fills Showing Incorrectly

B
Contributor IV
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Hi there, 

For my ‘update your preferences flow’, the preferences form found in settings is showing autofilled information incorrectly (dates). Is it do with my settings? Please see screenshots. 

 

Thank you, 

Ebony 

 

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    2 replies

    DavidV
    Partner - Platinum
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    • DavidV
    • 2025 Champion
    • 210 replies
    • April 2, 2024

    Hi @Browns,

    Thank you for your question!

    I believe that this normally displays the data that’s already pre-filled for that particular user - are those values that it is showing not currently entered on the profile in Klaviyo?

    Thanks
    David

    Zyber is New Zealand's leading Shopify Plus & Klaviyo Master Platinum Partner passionate about helping merchants succeed. www.zyber.co.nz
    B
    Contributor IV
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    • Browns
    • Author
    • Contributor IV
    • 8 replies
    • April 3, 2024

    Hi @DavidV, 

    Thank you for your reply. No, data is showing on multiple people the same. 

    Thank you, 

    Ebony

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