I’ve gone through the tutorial, tried the original and both snippers 2 and 3 using the button ID and Class but neither are tracking Add to Carts. My button has both ID and Class. When I click the button Chrome highlights the Class code so I assumed it was that at first.
Do I need to have Snipper 1+snipper 2 or 3? Which should I use? I’ve tried all combinations.
Thanks!
Best answer by Brian Turcotte
Hi
My apologies for the delay here! Are any other functionalities not working on your site? Also, can you confirm that Klaviyo.js has been successfully added?
- Brian
+37Hi
May I ask what e-commerce platform you’re using? If you’re using Shopify, what theme are you using?
Best,
Brian
+37Hi
My apologies for the delay here! Are any other functionalities not working on your site? Also, can you confirm that Klaviyo.js has been successfully added?
- Brian
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