Hey,
Wondering if anyone knows if it is possible to add multiple events to a single email.
For example, I have a customer who browses say 10 products, browser abandonment email would highlight the last product, but I would like to use the product grid to showcase say the previous 4 they looked at before as well in the single email.
Best answer by annasophiefc
Hi
Yes this is indeed possible. Just make sure, that you are setting up the product feed to pull data from the API catalog like shown below:
The newly setup feed has a learning period of a few days, so don’t get frustrated when it shows the general settings in your previews.
I hope this helps :-)
+23Hi
Thank you for posting in the community.
First of all this article will be helpfull to display til recently viewed items with a fallback display of bestsellers/news (your choice): https://help.klaviyo.com/hc/en-us/articles/360019921772
To support this, and if you would like more control over the flow, you can setup a flow with conditional splits based on how many products the individual subscriber has viewed.
I hope this helps :-)
Thanks for your reply.
I have a custom integration via API, would that link up? like with “view products” event data or would i need to push like a particular item_id across to make it work?
Ideally, I would use previous events dataset if that makes sense
+23Hi
Yes this is indeed possible. Just make sure, that you are setting up the product feed to pull data from the API catalog like shown below:
The newly setup feed has a learning period of a few days, so don’t get frustrated when it shows the general settings in your previews.
I hope this helps :-)
Hi
Thank you for posting in the community.
First of all this article will be helpfull to display til recently viewed items with a fallback display of bestsellers/news (your choice): https://help.klaviyo.com/hc/en-us/articles/360019921772
To support this, and if you would like more control over the flow, you can setup a flow with conditional splits based on how many products the individual subscriber has viewed.
I hope this helps :-)
Thanks, yeah that makes sense. I’ll custom this up against the ApI then use that feed
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