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Why does "ff" disappear in email content?


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I have set up a number emails in campaigns and flows, and I have realised thats something strange happens in words that have a double ‘f’, as in effects and coffee. The double f disappears or gets jumbled. I have also noticed it in edms I subscribe to from other companies. Has anyone else experienced this or found a solution?

Best answer by Maxbuzz

Hello @LADesign Did you try changing the font used in the email?

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  • Partner
  • 252 replies
  • Answer
  • June 25, 2024

Hello @LADesign Did you try changing the font used in the email?


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  • Contributor I
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  • June 26, 2024

hi @Maxbuzz, I’ve just tried changing font and I think that’s done the trick! Thank you, really appreciate that suggestion ; )