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Difference Between Since Starting This Flow and Over All Time


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  • Active Contributor III
  • 34 replies

Hi All,

 

If I have an email flow and use the condition “has placed an order over all time”, does this also account for those customers who “has placed order since starting this flow” or do I need to add “AND” and include both profile triggers?

 

Thank you

Best answer by Bobi N.

@cbzhu 

In the way you asked the question the answer is Yes. Placed order over all time contains people who placed order since starting this flow because placed order over all time is wider concept. Set up as mentioned it has no limitation so everyone that ever placed order will be counted in, while the other condition since starting this flow is only looking into people who placed an order from the moment of triggering the flow till the moment of the check, so it has time limitation.

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Bobi N.
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  • June 27, 2024

@cbzhu 

In the way you asked the question the answer is Yes. Placed order over all time contains people who placed order since starting this flow because placed order over all time is wider concept. Set up as mentioned it has no limitation so everyone that ever placed order will be counted in, while the other condition since starting this flow is only looking into people who placed an order from the moment of triggering the flow till the moment of the check, so it has time limitation.


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  • Active Contributor III
  • 34 replies
  • June 27, 2024

Great, thank you