I’ve recently switched to using Klaviyo, and am wondering why when starting an abandoned cart flow, using a template provided for woocommerce, the product names of my clients website are including these “<span>”s
I’ve included a picture of the test email, as well as the formatting used on the dynamic block.
Any help would be greatly appreciated, Thanks!
Best answer by ethankirk
I may not be the only one having this issue, so I’ll respond here. I managed to fix this issue by changing the {{Item.Name}} event variable to this:
Hope this helps someone down the line!
I may not be the only one having this issue, so I’ll respond here. I managed to fix this issue by changing the {{Item.Name}} event variable to this:
Hope this helps someone down the line!
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