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Showing customer revenue in an email

  • August 10, 2024
  • 2 replies
  • 48 views

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A similar question has been asked before - ‘Include Customer Spend in Email’ - but as this was three years ago I wondered if there may be a better solution now.

I want to send a discount code to customers who spend a certain amount before a certain date. I can create a segment based on revenue, so that’s not a problem, but I’d like to be able to tell customers how much they have spent so far, so they can see how much more they need to spend to qualify for the offer.

So is there a way of taking a customer’s revenue value and displaying it in an email?

Best answer by dartacus

If you have the ability to create custom fields, ie, you’ve got an API integration, then you could derive this from your own data and use the /profiles endpoint to set it as a custom field for each user. Custom properties can then be included in campaigns with standard django.

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2 replies

ArpitBanjara
Principal User I
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  • Principal User I
  • 371 replies
  • August 12, 2024

Hey @theletterarty 

from what I know, that personalisation is still not available - we still dont have the option to dynamically pull in an order value aggregate figure for all orders over X amount of time for an individual. 

These are the personalisation options available for now 

 

I hope this helps and thank you for being part of Klaviyo community

Cheers

Arpit


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  • Problem Solver III
  • 59 replies
  • Answer
  • August 12, 2024

If you have the ability to create custom fields, ie, you’ve got an API integration, then you could derive this from your own data and use the /profiles endpoint to set it as a custom field for each user. Custom properties can then be included in campaigns with standard django.