Hi there!
I am looking to add a profile property and value via button trigger.
I am looking to segment via cat owner or dog owner as a pet wellness brand. When they receive the email, they will click ‘Dog’ ‘Cat’ or ‘Both’. When they click this, ideally, they would have a profile property value added like ‘Dog, Cat or Both’, the value will update to the preference selected ie. Dog. I have gone through a few Klayvio Community pages and FAQ pages, however, I am still having trouble.
Is it because we are not ‘updating’ rather ‘adding’?
This is the button link I have currently. I have created these profile properties and the values for each preference. I am unsure where I am going wrong ☺️
{% update_property_link 'dogorcat' 'dogowner' 'https://www.petdrs.com.au/pages/dog-or-cat-owner' %}
Thank you!
Adding Profile Property via button trigger
Best answer by ArpitBanjara
Hey
Yes that is correct, here is the syntax -
{% update_property_link 'profile_property' 'property_value' 'redirect_link' %}
So your syntax looks correct.
Can you add all these custom properties to your own profile in klaviyo manually first? and try this again. That should work.
Let me know
Thanks
Arpit Banjara
+36Hey
Yes that is correct, here is the syntax -
{% update_property_link 'profile_property' 'property_value' 'redirect_link' %}
So your syntax looks correct.
Can you add all these custom properties to your own profile in klaviyo manually first? and try this again. That should work.
Let me know
Thanks
Arpit Banjara
Hi
I have added the Custom Profile Properties manually first to my test account and have been testing the link in a test email, however, I am still having no luck ☹️
I have attached screenshots of it updated in my profile, as well as what I see when I click the link and see no profile property change.
Do you have any other suggestions?
Thank you!
+36Hey
that’s correct, here is how you should try testing it
send yourself an actual email (not the preview you send)
Go to your profile and then click on “view messages”
then click on send email
select that template that you are using to update that property
and then schedule to send it immediately
once you receive this email from Klaviyo, this is the actual email you are sending yourself from Klaviyo (not the preview email that you usually send)
Click on the links and the properties should now be updated.
Try to use some another email, if your email already has those properties.
I hope this helps
Cheers
Arpit
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