I am Klaviyo on site App Embed to which the “Notify When Back In Stock” was automatically created.
Whenever customer feels out the form on the product page I am notified via email that says “You received a new message from your online store’s contact form”
However, nobody is added to my Back In Stock flows waiting list and the flow is not being activated.
Does anyone know how to fix this?
Thank you in advance! Hope you’re having an awesome day!
Best answer by stephen.trumble
Hey
Thanks for the questions. Can you share what the volume of site views looks like for these pages? From the images, the back in stock button is working and should be capturing customers if they complete this step. I dont have access to your account, so if you would like someone from Klaviyo to be able to dive deeper, I would suggest opening a support ticket to figure out what’s happening.
+60Hey
Thanks for the questions. Can you share what the volume of site views looks like for these pages? From the images, the back in stock button is working and should be capturing customers if they complete this step. I dont have access to your account, so if you would like someone from Klaviyo to be able to dive deeper, I would suggest opening a support ticket to figure out what’s happening.
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