I set up a flow in Shopify, which is triggered by a customer leaving a segment.
Then, the flow checks whether the customer is now in a new segment and if that is true, I want Klaviyo to send this specific customer an e-mail.
I thought I had set this up correctly by choosing “create campaign” with Klaviyo as the last action step but now had to realize that the e-mail/campaign was sent to all customers in that segment (which makes sense now that i take a closer look..); I created matching segments in Klaviyo before, too.
Do you know how I have to set up the last action step to ensure that only the customer, who triggered the flow in the first place is actually receiving this e-mail?
Happy to hear your thoughts on this :)
