We have incorporated SMS into our Cart Abandon flow, but is there a way to show the abandon product in the SMS like in the email?
Solved
Can you show abandon cart product in SMS?
+2Best answer by retention
Hey
You can definitely show the abandoned cart item image (or any dynamic image) in a text. Just remember, an image is technically an MMS so it’ll cost you additional sends.
- Add an Image like you would normally.
- Instead of choosing an image or uploading an image, select the “Dynamic Image” option
- In the text field, add the event property that has the image source URL.
- Add any other text as you normally would, you can use event properties here too.
- Make sure to test and preview it before setting the Flow live!
Klaviyo has a pretty good step-by-step documentation linked below, and their example is literally for an abandoned cart product image! Also, the second link gives you some more info about SMS vs MMS:
Hope this helps!
+62Hey
You can definitely show the abandoned cart item image (or any dynamic image) in a text. Just remember, an image is technically an MMS so it’ll cost you additional sends.
- Add an Image like you would normally.
- Instead of choosing an image or uploading an image, select the “Dynamic Image” option
- In the text field, add the event property that has the image source URL.
- Add any other text as you normally would, you can use event properties here too.
- Make sure to test and preview it before setting the Flow live!
Klaviyo has a pretty good step-by-step documentation linked below, and their example is literally for an abandoned cart product image! Also, the second link gives you some more info about SMS vs MMS:
Hope this helps!
Joseph Hsieh // retentioncommerce.com // twitter: @retention
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