I'm looking for the variable for when someone refunds an order or cancels an order, It will pull in the item name price and image of the item when someone views the email. Just how you would be able to see when someone views a product in an abandoned cart or a browse abandonment email. It's not a prebuilt transactional email flow that's in Klaviyo so I'd like to figure out how to build it from scratch. Please let me know if you have any info on this!
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Making Event Variable
+2Best answer by retention
Hi
If you’re on Shopify, you can reference this document that explains all the events that Shopify passes into Klaviyo if you use the standard Klaviyo Shopify Integration:
If you use other platforms, a few of the popular ones are listed here:
Hope this helps!
+62Hi
If you’re on Shopify, you can reference this document that explains all the events that Shopify passes into Klaviyo if you use the standard Klaviyo Shopify Integration:
If you use other platforms, a few of the popular ones are listed here:
Hope this helps!
+60Hey
Building on top of the great details provided by
- About Using Event Variables to Personalize Flows
- How to Build Dynamic Blocks in a Flow Email
- How to Insert a Dynamic Image in an Event-Based Flow Email
- Repeating a Block Based on Dynamic Data
Hope this helps!
David
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