Hi. My question is, I’m paying about $100 for my list of contacts, problem is I’m currently not using that list at the moment, if I stop paying will I completely lose my list? Is there a pause of some kind? My business requires many emails but does not require to use the emails often at all, I’m talking 6/7 months at a time or so. Is my only choice to keep paying monthly even though I’m not using it for months? Are there any options here? Thank you.
List and payment billing questions
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Best answer by Bobi N.
Hi
You are not paying for lists on your account, you are paying for emails you send. So if you lower your plan you won’t lose your list you will just lower the ammount of emails you are able to send. Anyway I would not suggest canceling your payment at all but if you are sure you are not going to send emails at all next month just lower the pricing of your subscription to the minimum.
Also for the future its good to know that you don’t pay for how many people you send to but how many emails you send from once and in total for that month.
For example you have 100K list but you only send emails to engaged segment which is just 50K you can only pay for those 50K (just remember that the total is 10x from the one send limit meaning here you will be able to send only 500K emails this month for this price)
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