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Emails keep going to promo folder with double opt in on

  • April 14, 2022
  • 1 reply
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My emails keep going to promo folder with double opt in on.

Is there a work around for this?

Best answer by Dov

Hi @ashley12345,

Thanks for sharing this question with us.

We have a lively thread on the promotions tab, where other members of our community provided some great advice:

Additionally, whether double-opt in is enabled or disabled will not have a direct impact on emails going to promotions.

I hope that’s helpful and thanks for being a member of our community.

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1 reply

Dov
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  • Klaviyo Alum
  • 1493 replies
  • Answer
  • April 15, 2022

Hi @ashley12345,

Thanks for sharing this question with us.

We have a lively thread on the promotions tab, where other members of our community provided some great advice:

Additionally, whether double-opt in is enabled or disabled will not have a direct impact on emails going to promotions.

I hope that’s helpful and thanks for being a member of our community.