What segmentation/trigger must I begin with? I currently have it under Segment trigger (i’ve named it Biggest List but its under a segment) and a Flow Filter of everyone who is on my Biggest Subscriber List.
Welcome to the Klaviyo Community! So happy @ayyub_here and @Mailbox Manny have already jumped in to help troubleshoot your flow. Thank you both!
I have a couple more questions to add. In your post you said you were using a segment as the flow trigger, but you are using a list? Have you tried cloning the flow and changing the trigger to a list and setting it your Biggest List? It would also be helpful to see your current flow analytics. Are your customers entering the flow and being skipped? Are they not in the que at all? You can view your flow analytics to see recipient activity and can dive into the reason that your customers are being skipped.
Welcome to the Klaviyo Community! So happy @ayyub_here and @Mailbox Manny have already jumped in to help troubleshoot your flow. Thank you both!
I have a couple more questions to add. In your post you said you were using a segment as the flow trigger, but you are using a list? Have you tried cloning the flow and changing the trigger to a list and setting it your Biggest List? It would also be helpful to see your current flow analytics. Are your customers entering the flow and being skipped? Are they not in the que at all? You can view your flow analytics to see recipient activity and can dive into the reason that your customers are being skipped.