Hello @Betralife,
Welcome to the Klaviyo Community!
That’s certainly an odd behavior! I think it would be helpful if you could share more about how you’ve built and tested out your email to see if other Community members have encountered this behavior before.
When you say that the dynamic table block within your emails are pulling in and showing the same exact product every time - does this occur even if you are triggering the started checkout event with entirely different product through different sessions? If so, then I may have to agree with what our Support colleagues have mentioned that this may be caused by how your store/integration is set up.
Since the dynamic table block is populated by the data shared when the started checkout event is recorded, if the block is highlighting the same product every time; this leads me to believe that something within your WooCommerce backend could be overriding this data that’s being synced to Klaviyo. You should also be able to test this by triggering the started checkout event for a test profile and then looking at their Klaviyo profile timeline to see what products were triggered with the event. If the product(s) do not match the item you triggered the event with, then it’s safe to assume that the odd behavior is originating from your WooCommerce backend.
Because the checkout portal is typically where the started checkout events are recorded, you may want to start by investigating your checkout portal. If you were using a third-party or custom coded checkout page, you may want to reach out to your own developer to troubleshoot further to see if it’s either implemented incorrectly or a conflict in how it’s setup with your backend.
I hope this helps!
David