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Klaviyo Forms: Option selected not visible

2 years ago
September 11, 2022
1 reply
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FIGR
Contributor I

Hi there, I have recently built a sign-up form and embedded the link on my Shopify website.

I have a drop down menu and when the users click on their option, the selected option is not clearly visible and I’m afraid this will cause confusion. The same thing occurs for the check box option - a large black dot appears on selection, but again, it’s not clear to the use which option has been checked.

I have attached screenshots below.

Can anyone please assist?
Thank you!

Drop down menu option:

Check box option:

Best answer by Omar

I think your website's coding or CSS is messing up the styling of your form.

So please check with your dev's what is overriding the styling so it can be fixed.

Also whenever you only have 2 max 3 options I recommend to have radio buttons instead of a dropdown. This saves people 1 click and lowers friction.

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

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Omar
2025 Champion
494 replies
Answer
2 years ago
September 12, 2022

I think your website's coding or CSS is messing up the styling of your form.

So please check with your dev's what is overriding the styling so it can be fixed.

Also whenever you only have 2 max 3 options I recommend to have radio buttons instead of a dropdown. This saves people 1 click and lowers friction.

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit

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