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(Custom HTML) Email Preview looks correct - but horribly broken when sent

  • October 1, 2022
  • 1 reply
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I built a test email with HTML and CSS - it looks correct in the preview, but when I do a send preview it seems to be horribly broken, like its ignored all of the css? (Although it hasn’t because it still listens to hover) any ideas?

 

 

Best answer by Dov

Hi @JackH,

Thanks for sharing this question with our community.

There could be a few things happening here. There are some recommendations (including some CSS best practices and using third-party tools to preview your email through several different email clients) contained in the following community post:

Additionally, you could hire an accredited Klaviyo partner to look further into your particular code.

Thanks for being a community member.

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Dov
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  • October 3, 2022

Hi @JackH,

Thanks for sharing this question with our community.

There could be a few things happening here. There are some recommendations (including some CSS best practices and using third-party tools to preview your email through several different email clients) contained in the following community post:

Additionally, you could hire an accredited Klaviyo partner to look further into your particular code.

Thanks for being a community member.