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Klaviyo popup form


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I cannot contact support so im asking here. I created a popup email. it says that its enables but its not showing on my site. https://scorpioqueen-wholesale.myshopify.com.  

Can someone please check it and also tell me how to add the javascript.

 

Best answer by Manny Singh

Hi @scorpioqueen, I just checked out yours site and it looks like it’s working (actually it looks like you have two pop-ups that come up at the same time.  The top one doesn’t look like a Klaviyo one? The back one does.

 

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2 replies

alex.hong
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  • Klaviyo Alum
  • 1552 replies
  • October 14, 2022

Hi there @scorpioqueen ,

Welcome to the Community.

Have you tried to contact support using the steps in our HC article?

There could be a multitude of reasons for why a form might not appear. I would advise checking out similar community posts below:

 

All the best,

Alex


Mailbox Manny
Partner - Silver
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  • Partner - Silver
  • 417 replies
  • Answer
  • October 14, 2022

Hi @scorpioqueen, I just checked out yours site and it looks like it’s working (actually it looks like you have two pop-ups that come up at the same time.  The top one doesn’t look like a Klaviyo one? The back one does.