Log in to 2 different Klaviyo accounts

Hi @DanP,

Thanks for this suggestion.

To help implement uniform settings across multiple accounts, I recommend using the same email address across these accounts. That way, you can easily toggle between the accounts using the same browser. Sure you can’t have multiple tabs open with multiple accounts but you can easily switch between them in a single tab. Here’s an example of what that looks like in the Klaviyo dashboard for a user with access to three accounts - with the main one up top and other two accounts located under “Recent accounts”:

In terms of transferring features between accounts, using the same multi-account log-in feature, you can also copy your flows and/or email templates from one account to another. You can read more about that here.

I hope that helps!

I think that was not the case, for example I have Preference pages configured in one account and I want to do similar setup on other account the easiest way would be to have both accounts open in two separate browser tabs and copy paste between them the text etc. but that is impossible because every time Klaviyo is refreshed its change the account to the last one edited. 

Is there any way to resolve that?

@Dov yeah I’m aware of the duplicate options and all my accounts are under the same email so I can switch between both in the bottom menu. But as @Jakub suggested, when we’ve got certain settings, options, copy or brand elements that aren’t abled to be cloned in two different accounts we can’t see both at the same time. For instance, I have a client that has 3 separate Klaviyos because they have 3 separate shopify accounts in different markets - I can’t even compare reporting snapshots between markets without exporting and analysing it elsewhere because I can’t see universal things in the same window. I’ve even tried a private browser and it still kicks me out of the account I’m in. 

It seems like a feature that was overlooked or someone from the security team thought it would be a good idea but the UX is frustrating as hell. 

Hi @Jakub & @DanP,

Thank you both for sharing this feedback.

I really appreciate this being surfaced - we’re always looking to make our product as convenient as possible for our users. If I understand the ask correctly - you’re looking for cross-account reporting i.e. here’s a dashboard containing the revenue figures for account A,B & C (for a user who has access to all 3 accounts). If that’s correct, I’ll file a feature request on your behalf, also open to any additional suggestions on this topic.

Thanks for being community members.

Thanks @Dov not only for reporting but also for other section that cannot be clone to other accounts like preference pages example.

Understand I’m late to this, but chiming in here after experiencing the same issue. I’m trying to clone content between welcome flows, browse abandonment flows, and cart abandonment flows that are for our US and EU Klaviyo accounts (US is populated with the content, EU needs the content). 

Being unable to easily have one account open in a main screen, and a 2nd account open in a 2nd screen, comparing the content and actively copying it over to match formatting etc., is a big detriment to productivity. 

Dov to your point about using the same email address: I am, but this still requires switching back and forth between the two accounts and their flows (slow, clunky) to be able to copy the content and design settings. It’s slow and not idea. I find myself taking screen shots of the content in the US site I want to replicate into the EU site, and copying the screen shots.