I’d like to filter a single email in my flow based on wether someone has received this same email in the past, but it’s an email from a different flow (with the exact same content)
I can see the option to add a filter to the email like this: *Has not received this email* (*skip anyone who has received this message* *at any time*).
What are the requirements for klaviyo to recognize that it is the same email as from the other flow?
P.s. It is a brand story/educational email from my welcome flow, which I would like to be send in my post-purchase flow to those who have not received this email in the past.
Thank you for posting your question in the community.
To add a filter to a message in a flow to suppress someone from receiving a similar email from a previous flow/send, all you will need to do is set up the filter using the previous email ID.
To find the email ID, you’d need to follow these steps:
Go to the previous flow
Click on the message step in the flow, and click on the “Edit” button in the left hand navigation
When the message editor opens, click on “Edit Email” button as if you were going to change the content in the email
Thank you for posting your question in the community.
To add a filter to a message in a flow to suppress someone from receiving a similar email from a previous flow/send, all you will need to do is set up the filter using the previous email ID.
To find the email ID, you’d need to follow these steps:
Go to the previous flow
Click on the message step in the flow, and click on the “Edit” button in the left hand navigation
When the message editor opens, click on “Edit Email” button as if you were going to change the content in the email
