Hi Klaviyo-Team,
new year, same problem: Klaviyo still can’t send campaigns and flows to the provider t-online, one of the biggest providers in DACH (german speaking countries).
I checked all existing threads with this problem and the answers by Klaviyo are all the same: “We are working on it. Check thread Example A , Example B or Example C for updates.” Since this answers are coming for over a year now it doesn’t really feel like Klaviyo is working on this to be honest.
Furthermore getting a dedicated IP is only possible for big accounts and even an account with 500.000 campaign mailings + nearly the same amount of mails via flows doesn’t get an IP.
Right now we are implementing Emarsys for our new customers because we can’t recommend Klaviyo in DACH anymore without being worried of bounces at providers such as t-online and who knows who comes next.
We had very high ambitions when we started working with Klaviyo but right now Emarsys and other solutions seems to be much better for all companies in german-speaking countries.
So PLEASE don’t post another standard answer but tell the truth: Is Klaviyo working on a solution? And when will it be ready?
Best
Simon