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Can't schedule an email.

V
Contributor I
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Hi,

 

When I go to schedule a campaign I’m getting an error ‘An error has occurred. Please try again.’

I also want to turn Smart Sending off, but it won’t let me. It comes up with another error, which is ‘An error occured when submitting. Please try again later.’

 

Does anyone know how to resolve this? I urgently need to schedule my email campaign.

Best answer by VisarioClothing

I’ve managed to fix it now I believe. Just had to log out and log back in

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2 replies

Brett_Gatsby
Problem Solver IV
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  • Brett_Gatsby
  • Champion & Partner
  • 59 replies
  • March 31, 2023

Hi @VisarioClothing I just checked my demo account and confirmed I’m not having that issue. Can you send along a couple screenshots of the error message and the flow / campaign you trying to make those changes with? 

Convert your Instagram followers into Klaviyo email & SMS subscribers. https://gatsby.ai/klaviyo-list-growth
chloe.strange
1 person likes this
  • chloe.strange
    chloe.strange
V
Contributor I
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I’ve managed to fix it now I believe. Just had to log out and log back in

chloe.strange
Brett_Gatsby
Kylie W
3 people like this
  • chloe.strange
    chloe.strange
  • Brett_Gatsby
    Brett_Gatsby
  • Kylie W
    Kylie W

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