However, I have the problem that all my products are set to Not Published in Klaviyo. It says: Generally, a product that has 0 inventory, in the source system will appear as not published in klaviyo. I understand this, but how do I get Klaviyo to register that my inventory is with my POD provider and that there is plenty of stock?
I'm using Shopify, and under inventory I've selected the, Third-party services that manage inventory and fulfill orders.
Unfortunately, this does not change the fact that my products are listed as not published in Klaviyo, even though I have updated several times and resync. etc.
Thanks for sharing your question with us! Happy to help you get started with your product feeds!
If you are using a third party app or integration to hold your stock outside of Shopify, you will need to create a custom feed so Klaviyo will then be able to register your stock and publish items. As creating a custom catalog takes custom coding, we won’t be able to assist or troubleshoot setting this up for you so I’d reach out to your developer or a Klaviyo partner who would be happy to set this up for you if you’re not comfortable with coding.
Another member of Community had a similar issue that I linked below if you want to gain more insight on this process!
Thanks for sharing your question with us! Happy to help you get started with your product feeds!
If you are using a third party app or integration to hold your stock outside of Shopify, you will need to create a custom feed so Klaviyo will then be able to register your stock and publish items. As creating a custom catalog takes custom coding, we won’t be able to assist or troubleshoot setting this up for you so I’d reach out to your developer or a Klaviyo partner who would be happy to set this up for you if you’re not comfortable with coding.
Another member of Community had a similar issue that I linked below if you want to gain more insight on this process!