+1Hello everybody
Since 6.16 all my flows stop converting, (well in 6.18 my flows has a small amount of conversion), but the conversion stop after 6.18. Nomally my flows drives me $$$$$ of dollars per month. I can see under the analytics that all of my flows are sending as usual. But somehow they just stop converting. I noticed that my account billing section says that i reached the “profile limit”. Other than this everything else works fine.
Can anybody help me?
Best answer by KatherineB
Hi
It sounds like you may need to upgrade your Klaviyo plan. Each plan lets you send a certain number of emails per month and to a certain number of people per campaign. IF you’ve hit your profile limit, your flows won't send until your next billing date.
Hope that helps,
Katherine
+23Hi
It sounds like you may need to upgrade your Klaviyo plan. Each plan lets you send a certain number of emails per month and to a certain number of people per campaign. IF you’ve hit your profile limit, your flows won't send until your next billing date.
Hope that helps,
Katherine
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