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Embedded forms not showing up on Shopify pages

P
Contributor I
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I have checked the many similar posts about embedded forms not displaying on pages but I still can’t figure out how to fix mine!

 

A few months ago I created one and it worked, and I noticed yesterday it no longer does. After hours of going around the corner and trying to set up a new page, I can’t get it to work.

 

User behaviour is tracked otherwise in Klaviyo, the embed code is in the page (in the content box as a script where it worked previously), form is set to show to everyone, and I even trying to specify the URL. Have tried incognito and different browsers. Still - no form. 

 

Help please, it’s driving me insane!

https://mater.beauty/pages/register-to-be-a-tester

 

Thanks in advance x

Best answer by Plimpet

Thank you @chelsgrove & @Kylie W!!! It’s odd because I tried two different browsers, one being one I don’t normally use so very strange. I tried on my two laptops, my husband’s and my phone and it didn’t work. And just now after having a similar issue with something totally unrelated, I realised it’s our home network blocking some traffic! ARGH.

 

Thanks SO much for your help, I thought I was going crazy going over the settings a million time xxx

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4 replies

chelsgrove
Partner - Gold
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  • chelsgrove
  • Partner - Gold
  • 82 replies
  • August 8, 2023

@Plimpet good news...it works for me! Bad news...I have found the embed forms to be very inconsistent showing up or having a long delay. We often have not used them or use another type of form.

David To
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2 people like this
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    Plimpet
Kylie W
Partner - Silver
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  • Kylie W
  • Champion & Partner
  • 170 replies
  • August 9, 2023

Hi @Plimpet 
Just to echo @chelsgrove -  your form also works for me too and it also loaded within 2seconds of the page load - so it was fast. 

Just a quick question - are you the only one you know of who is having this issue? (form not showing). I wonder if it is isolated to your browser cookies?
They may need to be cleared, since first time browsers are seeing the form. 

Hope this helps!

Kylie

Berridge Strategy Group, Your eCommerce Partner - eCommerce results, without the Complexity | Klaviyo Partner & Community Champion | www.berridgestrategy.com
chelsgrove
David To
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3 people like this
  • chelsgrove
    chelsgrove
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    Plimpet
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Contributor I
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  • Plimpet
  • Author
  • Contributor I
  • 1 reply
  • Answer
  • August 10, 2023

Thank you @chelsgrove & @Kylie W!!! It’s odd because I tried two different browsers, one being one I don’t normally use so very strange. I tried on my two laptops, my husband’s and my phone and it didn’t work. And just now after having a similar issue with something totally unrelated, I realised it’s our home network blocking some traffic! ARGH.

 

Thanks SO much for your help, I thought I was going crazy going over the settings a million time xxx

David To
1 person likes this
  • David To
    David To
D
Problem Solver III
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  • deepvyas
  • Problem Solver III
  • 16 replies
  • August 10, 2023

https://mater.beauty/pages/register-to-be-a-tester


It works on every browser on my Window10 , could you really confirm it don’t work for you?
Might be some cookies setting that might be blocking on your browser

Integration Expert | S: deepvyas71 | E: deepvyas71@gmail.com

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