I would like to know if the following would be possible to do (with an integration?)
I use a 3rd party form (release it) to get COD (cash on delivery) orders in my online shop. This means a customer fill in a form to purchased the order (not the usual checkout).
This fact makes all the ‘abandoned cart/add to cart’ flows useless to me, because they don’t trigger, as the event is different and needs customization :(
My question is will Klaviyo support be able to help me to integrate this specific flow somehow?
I need to set up an ‘abandoned cart’ flow where the trigger event is to partially fill in the customer’s data (like email) in the form.
If this is possible I will then get a plan, but I need to know first.
In short, with some development you should be able to get this working but something needs to send data to Klaviyo. I don't know the app itself but I think the best bet is if you ask this question to them as well and ask them to integrate with Klaviyo.
In short you'd need to have a script (backend or frontend) running that detects if a form is filled in that sends this data back to Klaviyo. Please review this below link / section how you'd be able to do this. I'd advice to call the event “started COD checkout” or something similar to differentiate from the normal “start checkout” event.
In short, with some development you should be able to get this working but something needs to send data to Klaviyo. I don't know the app itself but I think the best bet is if you ask this question to them as well and ask them to integrate with Klaviyo.
In short you'd need to have a script (backend or frontend) running that detects if a form is filled in that sends this data back to Klaviyo. Please review this below link / section how you'd be able to do this. I'd advice to call the event “started COD checkout” or something similar to differentiate from the normal “start checkout” event.
Hi @sandraquierogadgets123, using those scripts will probably not work because my assumption is your form is not using all the native Shopify variables?
I would advice to reach out to the makers of the tool, they would probably be able to get this going very fast. Otherwise getting a GTM specialist could also work. You'd still need the information I've sent you
