Hi there @unique_username_1234
Thank you for the screenshots along with a description of your issue you are facing - I can certainly understand the urgency around this.
Looking at the screenshots and comparing this to a flow I have active for a client, the data appears correct. However what is standing out for me is the message on the right hand side of the last screenshot - ‘Messaged displayed without tags or variables’.
When you click on the hyperlink to check the status of the integration, what does it say?
From this, it leads me to believe that maybe your Shopify x Klaviyo integration is not connected correctly.
If you select on your store name in the bottom left and then Integrations, then select Shopify. This page should give you a good update on the status of your connection and also information on recent data.
I hope this provides some insight. Any more questions, please feel free to ask!
Kylie