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Split block - not showing text or image on gmail app dark mode

  • November 30, 2023
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My split blocks is blacked out in my iphone gmail app (dark mode). Both text and images are not showing but they are selectable.

Best answer by Taylor Tarpley

Hi there @stay33

 

Thanks for sharing your question with us! Happy to help! 

 

Yes, this is probably due to the effects of dark mode on email designs. While Dark mode is an end user setting that is selected at the device level, and Klaviyo does not have direct control over how dark mode is implemented on each device, there are ways to optimize and mitigate negative consequences.

 

I’d check out these insightful conversations about how to optimize email designs in dark mode from others in the Community!

 

Thanks for participating in the Community!

-Taylor 

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Taylor Tarpley
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  • December 1, 2023

Hi there @stay33

 

Thanks for sharing your question with us! Happy to help! 

 

Yes, this is probably due to the effects of dark mode on email designs. While Dark mode is an end user setting that is selected at the device level, and Klaviyo does not have direct control over how dark mode is implemented on each device, there are ways to optimize and mitigate negative consequences.

 

I’d check out these insightful conversations about how to optimize email designs in dark mode from others in the Community!

 

Thanks for participating in the Community!

-Taylor