Hi,
I am using Klaviyo email flow for sending shipping confirmation email with shipping tracking id.
When I open the email in iPhone’s native mail client, it makes the tracking number a clickable link that tries to redirect to the shipping provider’s side (say UPS).
Is there any way we can prevent iPhone’s this behaviour?
Regards,
Justin
Solved
Disable iOS from making a shipping tracking number clickable
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Best answer by Dov
Hi
Thanks for that clarification.
Given what you’re describing, it doesn’t sound like a solution we’re able to action on our end. I recommend exploring the apple community for more insight into this.
Here are a few articles I found on the topic: (here & here). According to one user, you cannot disable hyperlinks for received messages. I wasn’t able to track down a discussion specifically on tracking number hyperlinking, but it’s worth revisiting the forum and/or creating a new question there to help get this resolved.
Thanks for being a community member.
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