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Why is the bold button adding a space and font size adjusting line height in template editor?

  • June 21, 2023
  • 1 reply
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I’m fed up with the text editor. I sent an email to over 30,000 people this morning and everything looked screwed up!  When designing everything looked good on preview and test emails sent. I even checked display on different browsers. 

I found the issue. It was a bug with Klaviyo. None of the buttons work properly!

 

When i press the “Bold” button it adds a space to the text.  

When I press the “Italic” button it deletes a space.
When I change the text size… it adds line height!

What is going on with this?

 

Video Of Bug!

Best answer by Taylor Tarpley

Hi @Vilhelm

 

Welcome to the Community! I am so sorry to hear you’ve had such a frustrating experience with the template editor, thank you for brining it to our attention! 

 

Additionally, thank you for your helpful video, I will bring this to our template team and try to gain insight on what’s causing the issue.

 

Again, I am very sorry for the inconvenience you’ve experienced with this issue,

-Taylor 

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Taylor Tarpley
Community Manager
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  • Community Manager
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  • June 22, 2023

Hi @Vilhelm

 

Welcome to the Community! I am so sorry to hear you’ve had such a frustrating experience with the template editor, thank you for brining it to our attention! 

 

Additionally, thank you for your helpful video, I will bring this to our template team and try to gain insight on what’s causing the issue.

 

Again, I am very sorry for the inconvenience you’ve experienced with this issue,

-Taylor