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Email Marketing in other Languages


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Hello Friends ! I have a question. How can I set up auto translation for emails? I have a friend in Colombia who is receiving my emails, but in english. How can the App read the clients Country and translate the email? Thank you Community.

Best answer by Taylor Tarpley

Hi @Dr Producto

 

Welcome to the Community! Happy to help! 

 

Our app doesn’t auto translate emails into different languages, you will need to manually create each email in a different language. However, if you have customers who are in different parts of the world who speak different languages, I’d suggest having a step in your signup to ask their language preferences to gather this information. Once you do that, you have this profile property that you can use in segments, to send the appropriate content to the right audiences, or use these properties in conditional splits in flows as well. 

 

These specific help center articles will be helpful for you:

 

I’d check out these similar threads to figure out how to do this effectively and gain more insight!

 

Thanks for participating in the Community!

-Taylor 

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Taylor Tarpley
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  • Community Manager
  • 2148 replies
  • Answer
  • July 24, 2023

Hi @Dr Producto

 

Welcome to the Community! Happy to help! 

 

Our app doesn’t auto translate emails into different languages, you will need to manually create each email in a different language. However, if you have customers who are in different parts of the world who speak different languages, I’d suggest having a step in your signup to ask their language preferences to gather this information. Once you do that, you have this profile property that you can use in segments, to send the appropriate content to the right audiences, or use these properties in conditional splits in flows as well. 

 

These specific help center articles will be helpful for you:

 

I’d check out these similar threads to figure out how to do this effectively and gain more insight!

 

Thanks for participating in the Community!

-Taylor 


  • Contributor I
  • 2 replies
  • August 11, 2024

Any update here guys? With ChatGPT nowadays it’s so easy to start selling internationally, so having an easy way for signup forms/flows/campaigns is an absolute must!