has anyone got the proximity to a location segment working? I always getting zero or just few matches.
Why won't my Proximity to a location segment pull any profiles?
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Best answer by David To
Hello
I recommend reading up on how Klaviyo determine’s a user’s location would be helpful in understanding how the proximity to location segment functions.
Essentially, Klaviyo is able to determine a user’s location based on their geo-IP location when that contact is cookied. A contact can become cookied when they either navigate to your site from an email you sent from them, subscribe to your newsletter list, or even through abandoning the checkout process so long as they trigger the checkout started event. Also keeping in mind that by default, Klaviyo would not automatically prescribe a location to users who were added to the account via a list import.
From my experience, a segment based on one’s proximity to location may not be capturing a large enough audience because Klaviyo is unable to determine the location of all your account profiles.
I also suggest taking a look at some other Community posts that touch upon a similar subject. I’ve linked a few below to get you started!
I hope this helps!
David
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