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Does adding profiles already in Klaviyo to a list increase the profile count?

  • June 16, 2022
  • 1 reply
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  • Contributor I
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Hi Klaviyo Team, I would like to ask is our active profile will increase if we adding same profile in the list? Or it will automatically exclude the profile?

 

Thank you in advance.

Best answer by Taylor Tarpley

Hi @Laila

 

Thanks for sharing your question with us!

 

If an active profile is already in your Klaviyo account, but you are uploading it into a singular list for instance, it will not increase your profile count as Klaviyo recognizes the profile is already in your account. For more insight on this I would recommend checking out these Community threads and Academy courses to build on your Klaviyo knowledge! 

 

Thanks for participating in the Community! 

-Taylor

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Taylor Tarpley
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  • June 16, 2022

Hi @Laila

 

Thanks for sharing your question with us!

 

If an active profile is already in your Klaviyo account, but you are uploading it into a singular list for instance, it will not increase your profile count as Klaviyo recognizes the profile is already in your account. For more insight on this I would recommend checking out these Community threads and Academy courses to build on your Klaviyo knowledge! 

 

Thanks for participating in the Community! 

-Taylor