I mistakenly uploaded the wrong Soft Bounce segment to the Suppression List to the tune of about 8k customer records. Is there a way to mass unsurpress without going record by record and manually unsurpressing?
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Mass Unsuppression
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Best answer by retention
Hi
For bulk un-surpressing, you can use this guide:
If you just recently added these Profiles, then you can consider just deleting the profiles using the Klaviyo Profile Maintenance to delete a Segment and then you can re-upload them to your List. Of course this will also delete all the profile data, so do this with caution.
Klaviyo Step-by-Step Guide:
Hope this helps!
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