Hi there, I have multiple issues with Klaviyo, but the most urgent one is this:
I have a sign up form to collect new subscribers. Subscribers from this form should automatically receive a first “welcome” flow. Before I send a specific campaign to them. But here’s the issue:
- Profiles who signed don’t get added to the subscribers list (I just found them by coincidence). I had to make a snapshot in order to create a new list, which I also added as a trigger to my welcome flow.
- So now, the welcome flow has another trigger (members of this new list). But I just checked the “send messages” overview on each profile and there was nothing. And also no flow attached to each profile.
Now I am asking myself, how this should ever work. If I have to send each e-mail manually since the flow doesn’t work, what should I use Klaviyo for?