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Why can't I create new lists?

  • October 13, 2022
  • 1 reply
  • 172 views

daisy
Contributor I
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  • Contributor I
  • 2 replies

I can't create new list.

Could you help me fix it, please?

Best answer by Taylor Tarpley

Hi @daisy

 

Thanks for sharing your question with us! Happy to help! 

 

Well, that’s no good, you have to create Lists! In my experience, this kind of problem resolves itself if you take walk through the following steps:

  • Cleared your cache and cookies
  • Logged out and back into your Klaviyo account
  • Double checking that your ad blockers, anti-viral softwares, or network filters/firewalls aren’t preventing these pages to load
  • Ensuring that the browser you are using is up to date
  • Try logging in via an Incognito Window 

 

Thanks for participating in the Community!

-Taylor 

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Taylor Tarpley
Community Manager
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  • Community Manager
  • 2148 replies
  • Answer
  • October 13, 2022

Hi @daisy

 

Thanks for sharing your question with us! Happy to help! 

 

Well, that’s no good, you have to create Lists! In my experience, this kind of problem resolves itself if you take walk through the following steps:

  • Cleared your cache and cookies
  • Logged out and back into your Klaviyo account
  • Double checking that your ad blockers, anti-viral softwares, or network filters/firewalls aren’t preventing these pages to load
  • Ensuring that the browser you are using is up to date
  • Try logging in via an Incognito Window 

 

Thanks for participating in the Community!

-Taylor